Cancellation Policy

  • You can cancel or reschedule your appointment up to 2 hours before the appointment time with no penalty
  • If you reschedule with less than 2 hour’s notice, prior to the appointment, we charge a $20/£15/€15 fee**
  • If you reschedule with less than 1 hour’s notice, prior to the appointment, we charge a $35/£25/€25 fee**
  • If you reschedule with less than 30 minutes’ notice prior to the appointment, we charge a $50/£35/€35 fee**
  • If you cancel with less than 2 hour’s notice, prior to the appointment, we charge a $20/£15/€15 fee**
  • If you cancel with less than 1 hour’s notice prior to the appointment, we charge a $50/£35/€35 fee**
  • If you cancel with less than 30 minutes prior to the appointment, we charge a $99/£65/€65 fee**

**except if no therapist is assigned, then it's free of charge..